Delivery of Your Order
We are proud to have the UK's fastest carpet underlay delivery and how do we do it?... simple we have the stock!! which is despatched from our own warehouse... not many can say that!!
Orders placed before 3pm can be despatched that day or of course we are the only internet company to offer you delivery days at checkout to suit you!! anywhere in the UK.
The only exceptions are certain Scottish and Highland postcodes which are 3-5 working days. Please ensure the correct delivery option is selected at checkout.
We offer deliveries Monday to Friday all at LOW prices.
Economy Delivery : Delivery to your door within 3-5 working days.The Couriers will e-mail a tracking link with contact details.On the day of delivery you will recieve a Delivery Notification.
Standard Delivery : Delivery to your door within 2-3 working days.
Premium Delivery : You will receive your delivery on the day specified at checkout .The cost of the delivery is based on the weight of the consignment which is calculated at checkout.
Postage & packing for all deliveries are based upon the value,size and weight of your order which are calculated at checkout before committing to the purchase.
All prices quoted exclude VAT @ 20%
Zone 2 : Highland and Lowland Deliveries:Please refer to shopping cart for exact costs and all deliveries in these Zones are 3-5 working days.
Due to restricted deliveries in certain Scottish & Highland postcode areas, certain items and larger pallet delivered orders of over 3 items or 90kg are excluded from the Zone 2 delivery option and should you wish to call for a quote please ring us on 0800 599 9898.
Please note that we can not deliver to any off shore location
In the event of a failed delivery on the first and second attempt, the recipient will be left a card asking them to contact the depot to rearrange delivery. The undelivered consignment will be held at local depot for a further 3 days, but if the depot is not contacted within this time frame the consignment will sent back to us and further charges may be incurred buy the buyer for any redelivery.
All consignments are delivered by National Couriers and Pallet drops and we request that someone is available to sign for the goods upon delivery. Deliveries of larger orders of 5 rolls or over or a weight exceeding 100kg may be made via pallet service and there is no online tracking for this service,the delivery is to the kerb side only so help maybe required to move items to your premises. For deliveries to flats the delivery will be made to the ground floor main entrance.,we also assume that access is available for HGV'S . Any damage or short delivery should be reported to us within 48 hours.
Please ensure that your goods are inspected prior to signature for damage and that any arrangements for the fitting of floorcoverings are made after the delivery has been made. Once the goods have been signed for in "Good Condition" the carriers will reject any claim for damages.Should you have any query regarding your order or delivery, please contact us at email@example.com